Joqr Apps
Privacy Policy
The short version
- Your Paw101 account is anonymous. There is no email address, phone number, password, Sign in with Apple or social login.
- Paw101 is free. No in-app purchases, no subscriptions, no advertising.
- We do not sell your data, and the app contains no third-party tracking or advertising SDKs. That is why iOS never asks you for tracking permission — there is nothing to track.
- Your exact location is never shown to anyone. Other owners only ever see a distance rounded to the nearest 100 metres.
- You can delete your account and everything in it yourself, from inside the app, and it happens immediately.
1. Who we are
Paw101 is published by Joqr Apps ("we", "us", "our"), based in Dubai, United Arab Emirates. We are the controller of the personal data described in this policy.
Paw101 is an iOS app for dog owners in Dubai. It lets you swipe to match your dog with nearby dogs for playdates or breeding contacts, chat with owners you match with, ask an AI assistant general dog-health questions, browse a map of real Dubai pet businesses, and keep a private medical-records notebook for your dog.
Paw101 is distributed only on the United Arab Emirates App Store and is intended for people in Dubai and the UAE. It is not offered outside the UAE and you should not use it if you are outside the UAE.
You can reach us at meena@joqrapps.com about anything in this policy.
2. Your account is anonymous
The first time you open Paw101, the app creates an anonymous account for you. We do not ask for, and cannot see, an email address, a phone number, a password, an Apple ID or any social account. The account is identified only by a random anonymous user ID.
That account is bound to the app install on your device. There are two consequences you should understand before you put anything into the app:
If you delete the app, reset your phone or lose your device, the account is gone permanently. There is no recovery, no password reset and no way for us to move an account to a new phone — because there is nothing that ties the account to you rather than to the install.
One account holds one dog. Anything you type into your profile — a name, a photo of yourself, a bio — is information you have chosen to publish to other owners, so please only put in what you are comfortable other dog owners nearby seeing.
3. What we collect
Below is everything Paw101 stores on our servers. "Collected" means stored on our servers, not just held on your phone.
| What | Details |
|---|---|
| Account |
An anonymous user ID; the timestamp at which you accepted our terms; and a "last seen" timestamp, updated at most once every five minutes while the app is open. The last-seen time is used to hide dormant profiles from the matching feed after 60 days. |
| Owner profile |
Your first name or display name, your gender (optional), a short bio and a photo of you. This is shown to other owners nearby before any match, together with your dog's profile. |
| Dog profile |
Name, breed, age, gender, size, energy level, temperament tags, vaccinated status, neutered or spayed status, intent (playdates and/or breeding), bio, up to several photos, and your city and neighbourhood. This is shown to other owners nearby. |
| Precise location |
Read from your device once, while you are creating your profile, using the standard iOS location permission prompt. If you refuse the prompt, the app falls back to Dubai city centre. The result is stored as a single point. Your precise location is never sent to another user, and is never sent back to the app after it is stored. See section 6. |
| Activity |
Your likes and passes on other dogs; your matches; and the messages you send. Messages are text only, and a message can also carry a business listing you have shared. Messages cannot be edited or deleted one by one. They are removed when either you or the other person deletes their account. |
| Safety |
Owners you block, and reports you file — the reason, any optional details you add, and which profile or message the report concerns. Reports are kept for moderation even if you later delete your account, with your identity removed from them. |
| Medical records |
Your dog's vaccines (name, dates, vet, and an optional photo of the vaccination document), allergies, medications, surgeries and weight history. These are private to you. They are never shown to other users. |
| AI assistant |
We store only a per-day count of the questions you ask, to enforce a limit of 20 questions per day. We do not store your conversation on our servers. See section 8. |
| Push notifications |
If you allow notifications, a device push token. See section 9. |
| Diagnostics |
Crash reports and performance samples from release builds of the app. See section 10. |
4. What we never collect
Paw101 does not collect any of the following:
- Email addresses or phone numbers
- Your contacts or your calendar
- Microphone or audio recordings
- Health data from Apple Health
- Advertising identifiers, or any other identifier used for tracking
- Payment information — the app is free and has no purchases of any kind
There are no third-party analytics, advertising or tracking SDKs in the app, and we do not sell or rent your data to anyone. Because nothing in the app tracks you across other companies' apps or websites, iOS does not show you an App Tracking Transparency prompt.
5. What other people can see
- Before you match: other owners nearby see your owner profile (name or display name, gender if you set it, bio, your photo) and your dog's profile, along with a rounded distance.
- After you match: the same information, plus the messages you choose to send in that conversation.
- Never visible to other users: your precise location, your dog's medical records, your likes and passes, your blocks and reports, and your AI assistant conversations.
6. Location
Paw101 reads your location once, during profile creation, and only if you allow it at the iOS prompt. If you decline, the app uses Dubai city centre instead and everything else keeps working.
The point we store is used in three ways:
- Distance. Our server calculates how far away another dog is and rounds it to the nearest 100 metres. Only that rounded number leaves the server — never the coordinates themselves.
- Meeting suggestions. When you match with someone, our server can suggest a dog park roughly midway between you.
- Neighbourhood name. Your device sends the coordinates to Apple's geocoding service to turn them into a neighbourhood name, which is shown on your dog's profile.
7. Photos
Your profile photo, your dog's photos and any vaccination-document photo are stored in private storage buckets. They are served through signed links that expire after one hour, and only a signed-in Paw101 user can create such a link. They are not publicly browsable and cannot be found by a search engine.
Photos of pet businesses shown in the Discover section come from Google Places and are public.
8. The AI assistant
The AI assistant answers general questions about dogs. When you send a question, the text of that question and the recent conversation are sent to Anthropic's Claude API so it can generate a reply. Anthropic processes that text under Anthropic's own terms.
The app asks for your explicit consent before the first question is ever sent. We do not store the conversation on our servers — it exists in the app's memory until you close it. The only thing we keep is a count of how many questions you have asked today, so we can apply the limit of 20 per day.
Please do not type personal details into the AI assistant — yours or anyone else's. Anything you send goes to Anthropic and is handled under Anthropic's terms, not ours.
9. Push notifications
If you allow notifications, we store a device push token so we can send them. Notifications carry no message text: a new-message notification shows only the sender's dog name, and a match notification shows only the other dog's name. Notifications are delivered through Expo's push service and Apple's push notification service (APNs). You can turn them off at any time in iOS Settings.
10. Diagnostics
Release builds of the app send crash reports and performance samples to Sentry, so we can find and fix problems. Sentry is configured not to include your content or personal identifiers. As part of receiving a report, Sentry receives your device's IP address.
11. Who else handles your data
We use the following companies to run Paw101. They process data on our behalf or, where noted, under their own terms.
| Company | What they do and what they receive |
|---|---|
| Supabase |
Our database, file storage, authentication, realtime messaging and server functions. Effectively everything listed in section 3 is stored with Supabase. Our Supabase project is hosted on Amazon Web Services in the ap-south-1 (Mumbai, India) region, so your data is stored outside the UAE. |
| Anthropic |
Claude API — receives the text of your AI assistant conversations, in order to generate a reply. |
| Google LLC |
Google Places — the source of the pet-business listings and their photos. Opening hours, ratings, phone numbers and websites are fetched live from Google through our server when you open a listing, and are not stored by us. Google Maps SDK — draws the Discover map on your device, so Google receives the map area you are viewing along with standard device and network information, under Google's privacy policy. |
| Sentry |
Crash and performance diagnostics, including your device's IP address. |
| Expo (Expo Application Services) |
Push-notification delivery. Receives your push token and the text of the notification. |
| Apple |
App Store distribution, push delivery through APNs, and reverse geocoding — Apple receives the coordinates read during profile creation in order to return a neighbourhood name. |
| Vercel |
Hosts this website only. Vercel receives no Paw101 app data. |
12. Where your data is stored
Your Paw101 data is stored on Amazon Web Services infrastructure in the ap-south-1 region, Mumbai, India, through our Supabase project. This means your personal data is stored outside the United Arab Emirates. The other companies listed above may also process data outside the UAE. By using Paw101 you agree to your data being transferred to and stored in these locations.
13. How long we keep it
We keep your data until your account is deleted. Deleting your account is the mechanism that removes it.
[DECIDE: inactive-account purge] — Decide whether Paw101 automatically deletes accounts after a period of inactivity. If it does, state the period here. If it does not, delete this box and the sentence stays as written (we keep data until the account is deleted). Note that dormant profiles are already hidden from the matching feed after 60 days, which is not the same as deletion.
Backups. Our database is backed up by Supabase, and a copy of your data may persist in a backup for a period after deletion before the backup itself is rotated out.
[DECIDE: backup retention] — Check the backup retention period of the Supabase plan you are on and state the exact number of days here. Do not guess at it.
Reports. Reports you file about other people are kept for moderation even after you delete your account, with your identity removed from them.
14. Deleting your account
In the app, go to Profile → Settings → "Delete account & data". It is immediate and needs no email and no support ticket. It:
- removes the photos you uploaded from storage, then
- deletes your account, which cascades to your owner profile, your dog's profile, your likes, your matches, your messages (from both your view and the other person's), your dog's medical records and your push tokens.
Reports you filed are kept, with the reporter identity removed.
Because your account is anonymous, deletion is by device: the request has to come from the app on the device that holds the account. That is the only place the account can be proven to exist.
If you no longer have the device but can identify the account, email meena@joqrapps.com and we will delete it for you.
[DECIDE: proof for deletion by email] — Decide what evidence you will accept that someone owns an anonymous account before you delete it by email (for example: the dog's name and profile photo, the approximate sign-up date, the neighbourhood, or the name of an owner they matched with). Write it here so the promise is specific and so you cannot be talked into deleting someone else's account.
15. Your rights
Our primary framework is the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Under it you have the right to:
- Access — ask for a copy of the personal data we hold about you.
- Correction — have inaccurate data corrected. Most of your data is editable directly in the app.
- Deletion — have your data deleted. See section 14.
- Restriction — ask us to restrict how we process your data.
- Objection — object to processing in the circumstances the law allows.
- Portability — receive your data in a structured format, where the law makes that applicable.
To exercise any of these, email meena@joqrapps.com. Because accounts are anonymous, we can only act on a request we can tie to a specific account — the in-app route is always the reliable one, and for an email request see the note in section 14.
Paw101 is offered only in the UAE. We do not claim compliance with the EU GDPR, the California Consumer Privacy Act, or any other non-UAE data protection regime, and the app is not distributed in those markets.
16. Age
You must be 16 or older to use Paw101, and the App Store rating is 16+. The app is not directed at children and we do not knowingly collect data from anyone under 16. If you believe someone under 16 has created an account, email meena@joqrapps.com and we will delete it.
17. This website
joqrapps.com is a static site hosted on Vercel. There is no analytics, no advertising and no cookie banner on it, because we set no cookies and run no tracking scripts. Like any host, Vercel processes standard server logs (such as IP addresses) to serve and secure the site.
18. Changes to this policy
If our practices change — for example if an app update starts collecting something new — we will update this page, raise the version number and change the date at the top before that update ships.
19. Contact us
Joqr Apps
Innovation Hub, Level 1, Unit IH-00-01-01-OF-01
Dubai International Financial Centre
Dubai, United Arab Emirates
Email: meena@joqrapps.com
See also our Terms of Service and our Support page.